Seeing a lady is the VIP member of company of triumphant De Hua, its sell hold store value member gets stuck. On November 24, 2017, its get short message of company of triumphant De Hua, say will at the close down before December 31, right now solution still has 14575 yuan of remaining sum inside lady member card. Company of triumphant De Hua arrives from announcement stop business close mere a month 6 days of 0 time, cannot give out at all the remaining sum inside card, and the last month of company of triumphant De Hua is all the service all rises in price 15% , and meal and service quality drop apparently, already did not suit recreational consumption. Via seeking company negotiation for many times, the company does not agree refund, solve a lady compulsively to buy the smoke wine with multiple value of market of its tower above, dress, electric equipment, product such as kitchen utensils and appliances however. Solution lady appeals to reason to request refund of company of triumphant De Hua to the court.
[judge view] " consumer rights and interests protects a law " the 53rd regulation, operator with what gathering means provider is tasted or serve beforehand, answer to be offerred according to the agreement, did not offer according to the agreement, answer to fulfill agreement or go back imprest according to the requirement of consumer, should bear the reasonable fee that the accrual of imprest, customer must pay. Set at the same time, consumer has authority to own decision is bought or do not buy a kind of any goods, accept or do not accept an any services, namely consumer has own option. Consequently, face unreasonable when trading, consumer should dare to safeguard oneself to close right increase, although do card hind, price of the person that also have camp of authority refus menopause shows the service of prep above market price, ask operator returns odd imprest and corresponding accrual and reasonable charge.
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